When your child visits us, please feel free to consult with me about your own health as well. I can examine parents at the same time to help lighten your family’s burden.

If you are an adult with a chronic illness (such as lifestyle-related diseases) and are receiving treatment at a specialized medical institution, we will work in cooperation with your primary physician and assist with regular prescriptions and health management at our clinic to the extent possible.
Please feel free to consult with us as your “family doctor.”
However, please understand that we may not be able to meet your request in situations requiring specialized knowledge, such as with chronic illnesses with unstable conditions.

Many children who visit our pediatrics department have infectious diseases (illnesses that spread from person to person).
To minimize the risk of secondary infection during visits, our clinic utilizes online questionnaires and categorizes patients into the following four groups, completely separating waiting rooms and examination rooms.
Based on the information you provide in the online questionnaire before your visit, our staff will guide you to the most appropriate route.

• Non-infectious area (right side of reception):
  For checkups, vaccinations, and treatment of allergic diseases (hay fever, hives, etc.) for children who do not have infectious diseases.
• Infection Area (left side of reception):
  Children with symptoms such as a cold or gastroenteritis but without a fever.
• Fever Area (Enter through the dedicated entrance before the clinic):
  Children with a fever of 38.0°C or higher before their visit.
• Isolation area (in a private car or a private room at the clinic):
  For children suspected of having COVID-19, measles, chickenpox, mumps, rubella, etc.

For follow-up visits (second and subsequent consultations for the same illness) where symptoms are stable, we will actively utilize remote consultations and collaborate with each family member’s regular pharmacy to reduce the physical and time burden on families regarding visits and medication pick-ups.

Leveraging the experience gained in emergency situations and domestic and international support operations, we will continue to be a clinic that can contribute to society even in times of crisis.

• To prepare for local disasters,
  we have introduced a backup power generator and a disaster-ready electronic medical record system. Even in the event of a disaster in Shizuoka City, we will continue to provide medical care as much as possible to protect the safety of children in the community.
• Responding to Large-Scale Disasters in Japan:
  When a large-scale disaster occurs in Japan, we will actively support medical assistance activities on the ground and participate in direct relief efforts.
• Support for colleagues involved in humanitarian aid:
  We will proactively create a welcoming environment so that staff engaged in aid activities overseas can have employment options when they temporarily return to Japan.
• Support for Humanitarian aid activity and our Humanitarian efforts
  By donating to humanitarian organizations and sharing their stories, we will keep supporting those in need. Furthermore, we will always look for what each of us can do to help from Japan, or from anywhere in the world, ensuring our humanitarian efforts never stop.”

To pass on a better environment to the next generation, we value harmony with nature in our clinic operations.
We will actively introduce electronic prescriptions, digital receipts and statements to conserve paper resources through a paperless system.
We plant a variety of plants on the clinic grounds and in the parking lot, striving to create a lush green space where visiting children and families can feel at ease. We aim to be a clinic that is a familiar part of the Ando townscape, as an integral part of the local landscape.

In addition to providing leave for participation in training sessions and obtaining qualifications, we actively offer financial support for course fees and other related expenses.